For a plumbing emergency in Lafayette or the towns around it, send Acadiana Plumbers a request through the contact form and say it is an emergency at the start of the message. Emergency requests go through the same form, and we are available 24/7 for emergencies. If you smell gas, leave the building and call your gas utility first, from outside, before you do anything else.
What counts as an emergency
- Burst pipes
- Sewage backing up
- No hot water
- A gas smell (call the gas utility first)
A few steps limit the damage before a plumber gets there. For a burst pipe, shut off the water at the main valve. For sewage backing up, stop running water everywhere in the house, including the washer and the dishwasher, because whatever goes down the drain has to come back up somewhere.
In your request, say what is going on and what you have already shut off.
No hot water is on this list because in some households it cannot wait. If that is yours, say so in the message.
Questions
Emergency plumbing: common questions
What should I do first when a pipe bursts?
Shut off the water at the main valve, then send a request and say it is an emergency.
What do I do if sewage is backing up?
Stop using water in the house, including toilets, the washer and the dishwasher. Then send a request and say it is an emergency.
I smell gas. Who do I call?
Leave the building and call your gas utility first, from outside. Send a request for the repair after the utility has made things safe.
Is it happening right now?
Send a request and say it is an emergency at the start of the message. Available 24/7 for emergencies.